Processing Time

Typical processing time is 1–3 business days.
During high-volume periods, processing may take longer.

Orders are processed Monday – Friday, excluding Federal holidays.

Shipping Methods & Fees

We offer the following shipping option:

• Standard Priority Mail via United States Postal Service (USPS) $13.00 per order

• We do not offer expedited or international shipping at this time

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Tracking & Delivery Times

Once your order ships, you will receive a tracking number via email.

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Standard USPS Priority Mail Delivery Times (please add the following in addition to order processing time):

Southeast: 1-2 Days

Northeast: 2-3 Days

Midwest: 2-3 Days

West Coast: 3-4 Days

Alaska & Hawaii: 5-7 Days

To Avoid Shipping Delays:
Ensure Correct Delivery Address

We are not responsible for:

• Incorrect addresses submitted at checkout

• Failed deliveries due to inaccessible locations

• Reshipping fees caused by customer error

Damaged or Lost Packages
If your package arrives damaged or is lost in transit:

• Contact the carrier first

• Then contact us at service@janusoptimize.com if further assistance is needed

We may request:

• Photos of damage

• Order details

• Packaging verification

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